What Is the Playground?
The playground lets you chat with your agents in real-time, test different scenarios, verify responses, and refine agent behavior — all before going live.Recommended Workflow
- Run simulations — Let agents explore and learn your application first
- Test in the playground — Verify simulation learning improved agent performance
- Refine and iterate — Adjust instructions or knowledge based on results
- Deploy to production — Launch well-tested agents to help real users
How It Works
- Select your application — Choose which website or app to test with
- Select your agent — Choose which agent to test
- Start chatting — Test with sample questions
- Review responses — Verify accuracy and helpfulness
- Refine as needed — Update instructions or knowledge
What to Test
- Basic functionality — Greetings, company information, general questions
- Knowledge integration — Product/service questions that should use your knowledge base
- Interaction modes — Tell, Show, and Do modes
- Edge cases — Unclear questions, off-topic requests, complex scenarios
- Conversation flow — Follow-up questions and context retention
Next Steps
- Test your agents — Step-by-step testing guide
- Use the chat interface — Master the playground interface
- Refine your agents — Improve agents based on testing

