Why Applications Matter
- Context — Agents know which website or app they’re assisting with
- Security — Only authorized domains can use your agents
- Organization — Keep different projects or websites separate
- Customization — Each application can have its own settings and knowledge
Application Types
Website
For standard websites, landing pages, and marketing sites. Simple setup with just a URL.App
For web applications and SaaS platforms that need advanced configuration such as custom authentication or environment settings.How Applications Work
- You create an application for your website or app
- Agents are linked to specific applications
- Knowledge is organized by application
- The support widget is configured per application
- Users interact with your agents through the widget
Application Settings
| Setting | Description |
|---|---|
| Name | A descriptive name for your application |
| URL | The main URL of your website or app |
| Description | What this application is for (optional) |
| Allowed Domains | Which domains can use your agents |
Domain Configuration
Specify allowed domains to control where your agents can be used:- Exact match:
example.com - Subdomain:
app.example.com - Multiple domains:
example.com, www.example.com
example.com and www.example.com).