The playground chat interface is your primary tool for testing and interacting with your agents.

Interface Components

Application and Agent Selection

Dropdowns at the top let you select which application and agent to test. Agents shown are linked to the selected application.

Chat Area

  • Message display — Shows conversation history with user messages and agent responses
  • Message input — Text field for typing messages, with Enter to send
  • Clear chat — Resets conversation history to start fresh

Getting Started

  1. Select your application and agent from the dropdowns
  2. Type a message and press Enter or click Send
  3. Review the agent’s response
  4. Continue the conversation or clear chat to start a new scenario

Keyboard Shortcuts

ShortcutAction
EnterSend message
Shift + EnterNew line in message

Testing Techniques

Start Simple, Then Escalate

  1. Begin with basic greetings and company questions
  2. Progress to knowledge-specific questions
  3. Test each interaction mode (Tell, Show, Do)
  4. Try edge cases and challenging scenarios

Test Conversation Context

  • Ask follow-up questions to verify the agent remembers context
  • Test topic transitions within a conversation
  • Clear chat between different test scenarios

Troubleshooting

  • Interface not loading: Refresh the page, clear browser cache
  • Messages not sending: Verify application and agent are selected
  • No responses appearing: Check agent status, verify knowledge assignment

Next Steps

  1. Test your agents — Comprehensive testing guide
  2. Refine your agents — Improve based on testing results
  3. Create integrations — Deploy tested agents to your website