Skip to main content
Marketrix is a revolutionary platform that creates AI agents capable of truly understanding your application through direct interface exploration. Unlike traditional AI support that relies on static documentation, Marketrix agents learn by actually interacting with your product, making them uniquely effective at helping users.

The Marketrix Advantage

What makes Marketrix different is simulation learning - our agents don’t just read about your product, they explore and interact with your actual application interface. This hands-on learning enables them to:
  • Provide specific, accurate guidance based on real interface experience
  • Understand actual user workflows and pain points
  • Stay current with your product as it evolves
  • Offer precise help with exact button names, locations, and steps

How Marketrix Works

Core Concepts

Connections - Your Application Gateway

Connections tell Marketrix about your website or application, providing the foundation for agent learning and user assistance.

Knowledge Base - Business Context

Your knowledge base contains documents, videos, and information that give agents context about your business, products, and services.

Agents - Intelligent Assistants

AI agents are the core of Marketrix - intelligent assistants that can understand natural language and provide helpful responses to your users.

Simulations - Interface Learning Engine

This is where Marketrix becomes revolutionary. Simulations allow agents to explore and learn your actual application interface, building real understanding of how your product works.

Playground - Safe Testing Environment

The playground provides a controlled environment where you can test and refine your agents before deploying them to real users.

Integrations - User-Facing Deployment

Integrations are how your agents reach your users - through chat widgets, Slack bots, or other deployment methods.

Three Interaction Modes

Marketrix agents can help users in three powerful ways, each enhanced by simulation learning:

Tell Mode - Answer Questions

Agents provide information and answer questions using both your knowledge base and their understanding of your actual interface.

Show Mode - Demonstrate Tasks

Agents show users how to perform tasks with step-by-step guidance based on their exploration of your real application.

Do Mode - Perform Actions

Agents can actually perform tasks on behalf of users, using their interface knowledge to navigate and interact with your application.

How It All Works Together

The power of Marketrix comes from how these components work together:
  1. Connections provide access to your application
  2. Knowledge gives agents business context
  3. Agents are created with specific personalities and instructions
  4. Simulations let agents explore and learn your actual interface
  5. Playground testing ensures agents work correctly
  6. Integrations deploy agents to help real users
This integrated approach creates agents that don’t just know about your product - they understand how it actually works.

Ready to Get Started?

Now that you understand the concepts, you’re ready to build your first AI agent:

Why Simulation Learning Matters

Traditional AI Support Limitations

  • Static knowledge from documentation only
  • Generic responses not specific to your interface
  • Outdated information that doesn’t reflect current state
  • Limited context about actual user experience

Marketrix Simulation Advantages

  • Dynamic learning through actual interface exploration
  • Specific guidance based on real interaction experience
  • Current knowledge from live product exploration
  • Deep understanding of user workflows and pain points

Common Use Cases

E-commerce Support

Agents learn your actual shopping experience to help with product questions, order status, checkout guidance, and returns.

SaaS Application Support

Agents explore your real interface to explain features, help with setup, troubleshoot issues, and guide workflows.

Service Business Support

Agents understand your booking system to help with appointments, account management, and customer communication.

Content and Education

Agents learn your platform to help users find content, provide tutorials, and guide learning paths.

What Makes Marketrix Different

  • UI Learning Through Simulation: Your agents actually explore and learn your application interface, not just read documentation
  • Three Interaction Modes: Your agents can tell, show, and do - not just answer questions
  • Real Interface Understanding: Agents learn from your actual product, not static documentation
  • Easy Knowledge Management: Simply upload documents and videos to train your agents
  • Safe Testing Environment: Test your agents thoroughly before going live
  • Simple Integration: One line of code to add AI support to your website
  • Customizable: Match your brand and customize the experience for your users

The Marketrix Difference

Marketrix doesn’t just create AI agents - it creates agents that truly understand your product. Through simulation learning, your agents become experts in your actual interface, not just your documentation. This means they can provide the specific, accurate help your users need. Ready to experience the difference? Start with our Quick Start Guide and see how simulation learning transforms AI support. Need help? Check out our Troubleshooting section or contact our support team.
Let’s build AI agents that truly understand your product! 🚀
I