Managing Applications
Once you’ve created an Application, you can update its settings, monitor its status, and manage it alongside other Applications in your workspace.
Editing Application settings
Section titled “Editing Application settings”To edit an Application, navigate to its dashboard and open the settings panel. You can update:
- Name — Change the display name.
- URL — Update the base URL if your app moves or you switch environments.
- Credentials — Update the username and password for App-type Applications.
- Allowed Domains — Add or remove domains the agent is permitted to navigate.
Application statuses
Section titled “Application statuses”Each Application has a status that reflects its current state:
| Status | Description |
|---|---|
| Active | The Application is fully operational. Agents can interact with it, and widgets are live. |
| Created | The Application has been created but hasn’t been fully set up yet. |
| Pending Approval | The Application is awaiting approval before it can be activated. |
| Suspended | The Application has been temporarily disabled. Agents and widgets will not function. |
Switching between Applications
Section titled “Switching between Applications”Use the application selector in the navigation sidebar to switch between your connected Applications. Each Application has its own dashboard with independent agents, knowledge, simulations, widgets, and QA flows.
Workspace-level management
Section titled “Workspace-level management”Applications are scoped to your workspace. Each workspace maintains its own set of Applications, and team members within a workspace share access to all Applications in that workspace.
Deleting an Application
Section titled “Deleting an Application”To delete an Application, open its settings and select the delete option.